Yes, we offer a comprehensive range of eco-friendly fabrics, including organic cotton (GOTS certified), recycled polyester (GRS certified), and Tencel™ (FSC certified). All eco-friendly fabrics come with traceable raw material certificates. Our production process reduces water consumption by 80% and carbon emissions by 50%, meeting ESG supply chain requirements in Europe and America.

We support full-dimensional customization: adjust composition (e.g., cotton/polyester/spandex ratio), weight (100-500g/m²), weave (plain, twill, jacquard, etc.), and color (Pantone color matching available). The MOQ for standard fabrics is 1,000 meters, while custom fabrics with special processes (e.g., anti-bacterial, 3-proof coatings) require 2,000 meters. MOQ can be negotiated for urgent orders.

Our fabrics undergo rigorous wash resistance testing (AATCC 61 standard): dyed fabrics achieve dry crocking fastness ≥ Grade 4 and wet crocking fastness ≥ Grade 3-4, with no significant fading or deformation after 50 washes. For outdoor/workwear fabrics, we add light fastness testing (ISO 105-B02) to meet long-term usage demands in European and American apparel markets.

Lead time is 15-20 days for standard fabrics and 25-30 days for custom fabrics. We operate dual production bases in Zhejiang and Guangdong, maintain stock of common raw materials, and monitor production progress in real-time via ERP systems. Through long-term partnerships with DHL and Maersk, we offer direct shipping to European and American ports, ensuring 98% of orders are delivered on time, with 72-hour advance warnings for force majeure situations.

We strictly enforce a "zero harmful chemicals" standard: prohibiting APEOs, azo dyes, heavy metals, and over 2,000 restricted substances (in line with the EU REACH SVHC list). Each fabric batch undergoes SGS chemical testing. Our production facilities use closed-loop water treatment systems, with wastewater discharge meeting EU EC 1221/2009 standards.

We offer free A4-sized samples (limited to 3 styles). Full-size samples (1m×1m) cost $50-$100 per style, with fees deductible from bulk orders. Standard samples are shipped within 3 working days, and custom samples within 7-10 working days via DHL with full tracking.

We provide category-specific solutions:

• Underwear: 40S combed cotton + 5% spandex (soft, skin-friendly, breathable; 180-220g/m²).
• Outerwear: Poly-cotton twill (wrinkle-resistant, durable; 280-350g/m², with optional waterproof coating).
• Sportswear: Recycled polyester four-way stretch (high elasticity, quick-drying, anti-bacterial; compliant with OEKO-TEX® Standard 100 Class II).

If fabrics have quality issues (e.g., holes, excessive color deviation) upon receipt, please notify us within 7 days. We will provide free replacements or full refunds. We offer 30-day quality tracking and technical solutions for issues like pilling or shrinkage during use, covering reasonable rework costs when applicable.

Our customer support team is available via email at support@example.com or by phone at (123) 456-7890 Monday through Friday, 9am-5pm EST.